Verified Member Dudley BS's community profile page

Write a review

Newsletter

Go to business site

Viewing profile for,

Verified Member Dudley BS

428

Total reviews written

Helpful marks given to their reviews

1378

Times reviews seen

All reviews (428)

Review of the Dudley Building Society, Savings:

View on product page

Friendly efficient people

Made telephone enquiry and was dealt with in an efficient and helpful manner. Reviewed on: 2nd November 2020

Review of the Dudley Building Society, Savings:

View on product page

Account balance

Very helpful on phone - dealt with enquiry professionally. Reviewed on: 29th October 2020

Review of the Dudley Building Society, Savings:

View on product page

Online banking needed!

Whilst happy with courtesy and knowledge of branch staff, Dudley building society would benefit from an online offer enabling customers to self serve the majority of their requirements. Reviewed on: 28th October 2020

Reply from Dudley Building Society Hi, thank you for your review. We are busy preparing for the launch of our Online Service. Whilst our Online Service is not available just yet, it will be coming later this year. To be the first to hear about the launch, we encourage you to update your email marketing preferences with us, if you haven't done so already. You can do this by emailing [email protected] or by calling our Customer Services Team on 01384 231414. Response date: 16th November 2020

Review of the Dudley Building Society, Savings:

View on product page

Great customer service

Very helpful and was able to assist straight away and no issues and nothing was too difficult to resolve. Great local building society for its customers and care for local people. Reviewed on: 27th October 2020

Review of the Dudley Building Society, Savings:

View on product page

Follow up

Had a query regarding savings account when existing bond matures Spoke to assistant Dan he explained clearly the options available was extremely polite and informative Reviewed on: 24th October 2020

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.