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Verified Member Dudley BS

464

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All reviews (464)

Review of the Dudley Building Society, Savings:

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Friendly and efficient service

Very friendly and efficient service Reviewed on: 19th October 2020

Review of the Dudley Building Society, Savings:

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Enquiry

I was dealt with efficiently, politely and with knowledge Reviewed on: 19th October 2020

Review of the Dudley Building Society, Savings:

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New bank details

Telephoned to query new Dudley bank details as my bank said it could not recognise the payee details. I was told it was because they're a building society. Quickly sorted after a security check as to who l was. Reviewed on: 19th October 2020

Review of the Dudley Building Society, Savings:

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Positive

Good customer service. It would be good to have online access to all saving accounts. And online applications, not by post Reviewed on: 19th October 2020

Reply from Dudley Building Society Hi, thanks for your review. We are currently preparing for the launch of our Online Service. Whilst our Online Service is not available just yet, it will be coming later this year. To be the first to hear about the launch, we encourage you to update your email marketing preferences with us, if you haven't done so already. You can do this by emailing [email protected] or by calling our Customer Services Team on 01384 231414. Response date: 16th November 2020

Review of the Dudley Building Society, Savings:

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Excellent service

Always very helpful, knowledgeable, friendly staff whether visiting a branch in person (usually Perton) or on the telephone. Confident that I am being well looked after. Reviewed on: 16th October 2020

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