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Verified Member Dudley BS

428

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1378

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All reviews (428)

Review of the Dudley Building Society, Savings:

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Very good and helpful building society.

Very helpful and friendly staff. Reviewed on: 17th June 2020

Review of the Dudley Building Society, Savings:

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Friendly & local building society

I have always held an account with Dudley building society since I was a small child. I have found it to be a good little building society. Staff are always friendly and helpful. Interest rates are usually ok. My only issues are the queue times in your branches! I always seem to have to wait ages! Reviewed on: 17th June 2020

Review of the Dudley Building Society, Savings:

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Fantastic customer service

Really helpful advisor took the time to explain how ISA’s work to me. Very patient and understanding. Reviewed on: 31st January 2020

Review of the Dudley Building Society, Savings:

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Reinvesting funds

I sent my details into before maturity and on the day of my maturity I can see my request was carried out correctly. Passbook revived back to me in two days. Very quick! Reviewed on: 31st January 2020

Review of the Dudley Building Society, Savings:

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Unable to answer my question

From your own passbook description you were unable to tell me the rate of interest rate on the account, which is laughable if it wasn’t so serious. What is worse I was responding to a letter encouraging me to contact you regarding a further ISA subscription, which suffice to say I won’t be making now. Reviewed on: 24th January 2020

Reply from Dudley Building Society Hi, we are really sorry that your experience hasn't been a positive one. We'd really like to find out more about what has happened and how we can help resolve the issue. If you would like to contact us directly on 01384 231414 or email [email protected], a member of our team will be able to help. Thank you. Response date: 28th January 2020

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