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Elena Morgado

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Review of the Vitality, Health Insurance:

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Extremely dissapointing

Unfortunately, I have had to use the services of my policy more often that I wanted. Everytime I have made a claim it has been a nightmare. Several calls, several emails, ages to get simple things. I am in the middle of a treatment and they have just decided that they don´t cover more tests regarding this condition. I am paying for fully cover and they have considered that it is now a routine treatment when it is not. Are they doctors to decide or just a mafia making money tha... Reviewed on: 19th December 2017

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