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Anthony John Hide

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Review of the Charter Savings Bank, Easy Access:

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Delay in withdrawing funds

Have an instant access internet saver account with them. Went online on 1st January and set up a withdrawal for 2nd January. It is now 10.20 on the 3rd January and still waiting for the fund to be received in my account although they have been debited from my Charter account on 2 Jan. Read their withdrawal instructions and it seems I have to wait until COB 3 Jan to receive my money!! Totally unacceptable when other financial institutions can remit money almost immediately. I will be closing the account and going to a bank that trades in the 21st Century! Reviewed on: 3rd January 2018

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