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Oliver Larholt

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Review of the Tide, Business Banking:

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A joke, do not touch

A joke Zero customer service, nothing except vague standardised responses which say nothing (froze the account and took 8 days of basic radio silence to explain why and unfreeze) No IBAN number so you can't retrieve funds from abroad Only 1 member of staff (in total) can have a login to app / web to make payments Expense cards can't be used in practice as every purchase needs to be approved in real time by guess who..... the 1 member of staff who has access to the app The card is so basic it can't be used for anything serious eg rent a car, google ad words etc. This is not a bank. Its a rebadged basic prepaid card It's a valuation/ IPO play for the owners No business can really use this service to operate Reviewed on: 21st April 2022

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