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Jaynne Baley

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Review of the insurethebox, Car Insurance:

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I would give 0 stars if I could

Please do not sign up with this company, they are crooks. First of all they charged me a horrendous amount of extra money 4 months into my policy, because the address I gave them “wasn’t the correct one”. This was a complete fabrication. Secondly, they claim I have driven 100’s of miles that they black box clearly shows I have not. When I try to communicate with them about any kind of issue, no one ever picks up the phone, and the online chat is the worst I have ever experienced. Most of the time no one ever answers, and if they do, they’re rude and unhelpful. I am a first time driver and this whole experience has been the worst introduction to car insurance. Please don’t fall for the initial cheap price that’s offered, it’s all a scam. Reviewed on: 9th May 2022

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