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Richard Roll

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Review of the Tide, Business Banking:

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Useless customer service

Applied for an account, installed the app, logged in - 'Verifying your account, this usually takes 5 days. In certain circumstances we may need to run more checks and it could take up to 48 hours'. 7 days later, not a word from them, and no way of finding out what is going on. Useless. Reviewed on: 19th May 2022

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