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Review of the John Lewis, Partnership Card:

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Big problem with their new credit card security system

Have been using the Partnership credit card for years. In the last few weeks, numerous problems with their security system. Online purchases ( concert tickets, pharmacy purchases, I tunes, everything online really) have been problematic. When I try to purchase online, the vendor says my card has been declined. When I called JL to ask why my card has been blocked, they say it isn’t blocked. Frankly, I’ve just given up and started using another credit card and my debit card instead. If you can’t rely on a credit card when you’re well inside your limit, what is the point of having it? I think I will pay my balance and close down the card. Shame really, I’ve been a customer for years. Reviewed on: 22nd May 2022

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