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Eliza grigson

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Review of the By Miles, Car insurance:

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By Miles have been brilliant.

By Miles have been brilliant. The customer service team are excellent. When I had an emergency operation causing me to be bed bound for weeks, causing my car battery to die and my tracker to lose connection, the customer service team where really helpful and reassuring when I got the automatic notification warning me to plug in my tracker or be charged the maximum each day. They were really helpful in reassuring me that I would not be charged. Every time I have had to co tact the customer service team they have been excellent. The entire concept of by miles insurance is fantastic for me as I drive so rarely as I chose to walk to work etc, and to have this brilliant concept backed by a brilliant support team is amazing. I am very happy with my experience! Reviewed on: 18th August 2025

Review of the PayPlan, Debt Solutions:

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Brilliant support

Payplan made my experience of getting out of debt really easy and they very supportive. Loosing my job during lockdown was made less stressful when Payplan gave us a no the break and quickly adjusted our budget to reflect the new decreased income. They are always helpful, understanding, and welcome. £22k cleared in 18 months. Thank you Payplan team!! Reviewed on: 22nd May 2022

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