Jack Ward's community profile page

Write a review

Viewing profile for,

Jack Ward

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Wise Driving, Car Insurance:

View on product page

Terrible customer service.

What they don't make clear is they charge you £150 for the box on top of the insurance fee. The cancellation fee is £75 and you can only cancel over the phone unlike many companies which let you cancel online. It's unlikely you will ever be able to speak to anyone though. The longest i waited on hold was for an hour before giving up. I actually paid for another months insurance I didn't need as I can never find the time to call them as the wait times are so long. So I've decided to cancel the direct debit and let them call me. Reviewed on: 30th May 2022

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.