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Tim Ellis

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Review of the ASDA Money, Pet Insurance:

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The worst insurance company we have ever dealt with Vets dont recommend them

So, we made a huge mistake in using this company for our vet insurnace, even though we got warned not to use them. I thought people were being silly with the negative reviews but its all true. We made one claim with this company for £500. We paid excess of £100, and then it took such a long time for them to settle the bill with the vets. They were chased for the bills. Eventually after putting ourselves through a lot of stresss after we lost our dog, they then refused to pay £173 of the vets bill which shocked ourselves and our vets. Our vets don't understand what they are playing at. They claim they pay you out when you lose your dog due to illness, do not believe them. They offered us £30 for the loss of our dog even though they claim they offer £1,500 I would not use this company for any type of insurance. Reviewed on: 12th June 2022

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