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Keith Scriven

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Review of the One Call Insurance, Car insurance broker:

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One call cancellation

I was with one call for 3 years with my van insurance, had to cancel when I changed my vehicle as they were nearly double the price of another company, phoned up to cancel and was charged £85.24 for my trouble, was told that they would take this fee on the last day of the month, which they didn't, then they sent a debt collection letter threatening court action, and a new fee of £110.24 I guess to cover the cost of their incompetent staff , after phoning them they so kindly waved the additional charges in their words as a gesture of good will, please don't touch this incompetent firm for any insurance they are only any good if you never need to contact them. Reviewed on: 13th June 2022

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