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Sutty

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Review of the 1st Central, Car insurance:

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Scammers! Avoid at all costs!

Having read the other reviews, I totally agree that this company should be avoided at all costs! Quoted £25 per month which was taken for the first 2 months then month 3 - £65 was taken. They said our proof of 9 years no claims was sent to them in the wrong format, they don't accept a forwarded email we needed to send a screenshot which we did. Month 4 another £65 was taken. They then said they wanted proof of no claims from AXA our last but one insurance company. We sent that. They then said they wanted a letter rom AXA saying that we hadn't made a claim? AXA said that was what the no claims document was. We have this evening been on the telephone (cut off twice), web chat and telephone again for over 4 hours. They now say they want the documentation in PDF format! It's an absolute joke! I feel at a loss? I think I will try and get some advice off the Ombudsman tomorrow. Reviewed on: 21st June 2022

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