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Janet Rumley

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Review of the HSBC, Fixed Rate Saver Bond:

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HSBC Savings

I am a long-term customer of HSBC and always do my banking face-to-face, used to only a small branch which has excellent customer service. I was quite apprehensive to be notified that my local branch was closing however I have found the transfer of my accounts to the next nearest branch have all happened smoothly. In fact several of the staff I am familiar with have also transferred so (apart from having to travel almost twice as far) the excellent service has continued. I had a review meeting in my new branch to discuss my updated requirements and was pleased with the solutions offered. Reviewed on: 30th August 2016

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