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Review of the Hargreaves Lansdown, Investment Management:

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Horrendous service!

Horrendous service! I would like to put 0 stars if I could! I wanted to open a savings account with HL, as they were offering £100 to customers were saving £80.000. I sent documents by post, then they asked me to send more by email, (they didn't specify how to send the documents in the email so I just replied to it to the same email address and I attached my documents). They didn't check my emails, 5 days after wating for reply, I didn't get any. I called them after and I was surprised by the lack of interest and respect for customers. They said, they will call me back and they didn't. Then, they couldn't see my emails, I asked to speak with the manager and no one was happy to come to the phone. Then, they said I had to receive a pin by post, after that! HL, how long customers need to wait to open a simple savings account?? There are more quicker, respectful and competent providers. Look for something else and don't open any account with them. They don't deserve it after all! Reviewed on: 4th July 2022

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