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S Reid

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Review of the Admiral, Travel insurance:

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Current travel insurance being cancelled by admiral after advising new medical condition

Trying to be honest, contacted insurer to advise of an emergency procedure having taken place subsequent to and not known when obtaining multi trip insurance and ascertain if it needed to be included. Condition being twisted bowel and procedure for right hemicholectomy for a volvulus of mal positioned caecum in April 22. Representative said it had come back declined is being referred to underwriters and meant current insurance could not continue as it was and It meant cancellation of existing insurance and pro rata refund being sent. It was explained to the representative that procedure rectified the problem and discharged in June 22 and not an ongoing issue. Do not see why insurance should be cancelled. Nb: attempted to contact/Complain Admiral CEO however, E-mail address on CEOemail.com seems to be incorrect or just deliberately blocked and returned undelivered. Reviewed on: 5th July 2022

S Reid

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