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David Sutcliffe

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Review of the Smile Bank, Current Account:

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Should you trust the reviews on Smart Money People?

I do not think Smile is a good bank. I have used them for a very long time and so I think I know them pretty well. I think I have been generous in giving them 2 stars, but there are probably some banks that are actually worse than Smile. What I find amazing is how the reviews on Smart Money People can so easily distort things. There are 74 reviews and 12 of the 5 star reviews are written by two people (Peter Saville and Tina J Grant). So the average score given by Smart Money People is 4 stars. However if you look at all of the reviews posted in the last 12 months (none of which are by Peter or Tina), the score drops to 2 stars. What a hopelessly misleading review website Smart Money People appears to be! My conclusion is that you probably shouldn't trust the scores on this site. Reviewed on: 11th July 2022

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