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David Copley

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Review of the One Call Insurance, Car insurance broker:
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ABSOLUTELY ABYSMAL, AVOID AT ALL COSTS!!!!!!!!!

1
A week after my breakdown this cowboy insurance company have rang me to tell me that my breakdown was not covered by their Gold Breakdown cover. Something had kicked up off the road and broke my fuel line, they classed this as a RTA because my car had been hit by something. I am now being landed with a big bill for the recovery, I paid for the repair at the time otherwise I would have had to make my own way home which was over 50 miles away. For two hours I was stuck on a sliproad in 28'C, being passed from pillar to post on the phone trying to explain just what had happened and the only correspondence since that day a week ago is a call to tell me that I will have to pay the recovery bill. They are good at taking the money and sending the constant emails stating just how they could save me money but it's just BS, the truth is when you try to claim. Reviewed on: 13th July 2022

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