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Review of the Admiral, Travel insurance:

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Useless would be an improvement

I made a claim due to missing a trip to Covid, I filled the online form and that was simple enough, two weeks later an agent asks for the same documents to be sent again. 6 weeks go by, without no communication, then suddenly an email stating my claim is successful and it has to go through some checks and then it takes 5-10 days to receive the money. After a month after the email, I email them to find out what's going on as I haven't received my payment. An agent replies saying they don't have my documents with the details on it or declaration, which you have to fill in to complete it online, and also wanted me to fill in a claims form again. Now its been nearly 4 months and still no money that they have said the claim is successful. Reviewed on: 17th July 2022

King Pook E

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