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Adeline

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Review of the HSBC, Premier bank account:
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Take your money elsewhere

1
Their premier service is really below par compared to that of other premier accounts in Singapore. The call service is as the previous review reported "infuriating". After holding on for ages and answering automated recorded messages, you get through to a "premier associate" who is always "unable to help". Unlike premier relationship managers at other banks, the ones at HSBC are also always disinterested and most of the time ask you to request services online yourself. Then after doing so, nobody updates you on the status of your application and you just have to assume. Reviewed on: 19th July 2022

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