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Andrew Cowburn

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Review of the StepChange, Debt advice:

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A real life saver

We had major debts and were really struggling to see a way we could cope. Having a debt management plan gave us affordable repayments and we are now 18 months away from being debt free with a decent credit rating. It has also taught us to reserve credit and loans for essential things only. We don’t have overdrafts and we are now able to get credit when we really need it. For example for a new car that we need for work. We are now much better at budgeting and only spending what we have. The annual reviews show your progress and encourage you to keep doing the right things. It was a real Lifesaver Reviewed on: 23rd May 2025

Review of the First Response Finance, Car finance:

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Fantastic service

I was involved in accident a couple of months after taking out finance. First Response guided me through the process of settling finance on the written off vehicle and then got me new finance in place quickly. It made what could have been a very stressful time, so much easier. I had a single point of contact throughout and they responded quickly to all my questions and made getting a new car simple and affordable. Reviewed on: 22nd July 2022

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