David 's community profile page - Smart Money People

Write a review

Viewing profile for,

David

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Barclays, Current account:

View on product page

Disgusting treatment of a loyal customer who has been with the bank since 1964

A letter stating my overdraft facility was being withdrawn as I had not used it in a year - actually I was using an overdraft facility of my company bank account with Barclays so didnt need both.Closed the company account and requested a small personal overdraft facility - it was refused - appealed the decision - it was refused again and then the matter was escalated to some higher decision maker who refused it and suggested that I took the matter up with CITIZENS ADVICE ! I will close this account very soon - My son will close both his business and personal account. The way that Barclays treat longstanding customers is awful -they are forgetting that I was only there in the first place because my parents were with Barclays so how much business they will lose from so many disgruntled older customers and their offspring is untold ! Other review sites rate Barclays 45 out of 47 for their service - goodness knows how bad the last two must be .Anyway well done Barclays and good riddance ! Reviewed on: 12th August 2022

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.