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Pam D

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Review of the John Lewis, Home Insurance:
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Total waste of space

1
Insured with John Lewis, had a third party claim, so you think this would not be a problem how wrong we were to think this. John Lewis now use Sedgwick as loss adjusters, who although no contractor has even been out to our property have given price for work which leaves as out of pocket if we want the work doing to same standard. John Lewis have even told us that it is not up to as what type of gates we are given even though we have matching gates with neighbours on open double drive. Total lack of service understanding or helpfulness, basically don't give a dam. You send an email asking for a call or email them to discuss problem and you receive an abrupt email back. Total lack of respect for there so called Premium insurance customers. Reviewed on: 16th August 2022

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