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Sarah Kelen

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Review of the John Lewis, Partnership Card:

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New card declined

As in accounts below, my husband has just been refused the new card having held a John Lewis card for many years, paid in full every month. A phone call resulted in the instruction that he had to write by mail to explain this, and the case would be looked into in due course. What rubbish, and what a way to discourage customers. Get your act together John Lewis. Reviewed on: 22nd August 2022

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