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Michael

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Review of the Nationwide, FlexPlus:

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Will not pay out

Made a claim for travel insurance due to a broken arm abroad. Despite sending all the documents correctly and chasing, they said it takes time. After waiting more months they said the claim is closed due to inaction! Then they reopened the claim after i called and said it will be dealt with. 7 months later and no payout. Each time can be over 45 mins wait on the phone. Avoid at all costs. Reviewed on: 22nd August 2022

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