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Collie

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Review of the GoSkippy, Car insurance:
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Useless incompetent customer service

1
Pay the extra to get a well known insurer. I have spent hours on the phone having to sift through document policies to prove my nc as they immediately accused me of putting false information as my previous insurer only capturers 9+ years. My husband's licence summary can't be accessed via the DVLA website -a glitch - we had to call get a code, sent it to them and 2 days later they sent me a letter cancelling my insurance. I called and they hadn't even opened the email - no apologies. The woman couldn't get the code to work. I asked her what was I supposed to do and she just kept saying the same thing over and over again. I asked to speak to a supervisor which she refused. I have no option but to cancel my insurance and they will charge over £100!!!! Unbelievable!!! Not even able to speak to a manager! Avoid at all costs!!! Reviewed on: 24th August 2022

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