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D R S

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Review of the John Lewis, Partnership Card:

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Long time card holder rejected for the new card

Really odd. Received a letter today telling me my account is closing in November. Check online to reapply, get asked for a 'Unique Reference Number' which I should have received inviting me to apply for the new card (I didn't). Filled out & confirmed some details on the card application: "Sorry, denied". No explanation, no recourse. I feel stuck. This feels like a bizarre PR blip from John Lewis which makes me worried about how robust they are as a financial service provider. So it looks like I'll be terminating my 5-year relationship with John Lewis, finding a new rewards card, and warning people against them. Reviewed on: 25th August 2022

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