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Jamie Badman

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Review of the Smile Bank, Current Account:

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They hate you to bank!

Absolutely awful. Continually blocks my online purchases and each time, to fix, I have to sit in an hour long queue for customer services to unblock my card. They explains it’s done for security reasons but it happens every time! Renders my account unusable online. I’ve resorted to transferring the sum to a different account to make the purchases now, while I arrange moving away from this bank. I’ve been a customer for about 10 years so it’s a shame but they really don’t want my custom any more. Reviewed on: 25th August 2022

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