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Angela R

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Review of the John Lewis, Partnership Card:

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John Lewis kills customer loyalty in one stroke - its Ratner Moment

After 30 loyal years with the Partnership Card (having started with a Peter Jones one) I am now told my custom is no longer wanted. Declined for the NewDay card, likely due to my retired status - despite substantial pension income - and the habit of paying in full each month. No interest income for them then, so they are not interested. So no longer will I buy a significant weekly shop from Waitrose or order from John Lewis. Reviewed on: 26th August 2022

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