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Maurice

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Review of the RAC, Breakdown Cover:

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Terrible service

You only find out how good or bad a company is when you need them. Broke down near an airport when about to collect family. Given unbelievable 4.5 hour attendance time, they were not prepared to prioritise in any way. Had to arrange at considerable personal cost for family to get home. Predictably RAC don't want to know, they have no customer service ethic. They couldn't care less about me and just parrot terms and conditions. I wont be renewing and would advise prospective customers to steer well clear. Imagine if you were stranded in a dangerous place having to wait 4.5 hours for them to deign to arrive. Reviewed on: 1st September 2022

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