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Sarah Mason

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Review of the 1st Central, Car insurance:

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Dreadful

My daughter, who was on chemo at the time, rang to cancel her renewal as she had a cheaper quote. They charged her £71 admin fee and locked her out of her online account so she couldn’t access her NCB. She was so upset her cancer nurse had to phone to sort it out. I’m fuming at how much distress they caused her saying they would go to the ombudsman. Bully tactics! Reviewed on: 5th September 2022

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