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Frankie Smith

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Review of the insurethebox, Car Insurance:

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I wish I could give 0 stars

This company is AWFUL. Cancelled my insurance due to ‘wrong address’ without any pre warning! When I called to discuss further to try sort it out the woman was so rude and unhelpful. Asked to speak to her boss which he was even worse. Coming from someone who works in customer service - I don’t know how you can function as a company with attitude like that. When you’re spending so much money on this you don’t expect this kind of service. Do better. Reviewed on: 13th September 2022

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