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Review of the Virgin Money, Credit Cards:

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No Moral Compass

Due to personal circumstances, missed payment by a couple of days. Account was levied with both late payment charge & interest. Whilst I was accepting that the late payment was my fault & accepting of the charge, Virgin removed my offer (0% Balance Transfer) forcing me to look for another provider. Virgin not interested in circumstance, just quoted their policy & yes it's in the small print, but I would have expected a little empathy given the circumstance....Virgin you have no moral compass & I shall never use your Brand again, whether that be finance, travel or media!! Reviewed on: 14th January 2018

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