Brian Peters's community profile page

Write a review

Viewing profile for,

Brian Peters

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (11)

Review of the Barclays, Current Account:

View on product page

Good, but there are better, but a good Mobile App

I have always been lukewarm about Barclays. I guess it is typical of the big banks in that their attitude to customers is not particularly helpful or consistent. I am also constantly irritated by customer service often being dealt with somewhere in India, where in many cases I cannot understand the pronunciation. They online banking and mobile app has vastly improved, but the Apple Watch app is useless! I no longer use Barclays as my main account, preferring to use one of the new app based banks instead (Starking and Monzo). Reviewed on: 19th January 2018

Review of the Nationwide, FlexAccount:

View on product page

Good, honest banking

I have used Nationwide for many years and it has made consistent improvements in the services that it offers to customers. Firstly, I support their mutual ethos and attitude to customers. Their online and App based banking is now one of the best, which I use at least once a day (I even get updates on my Apple Watch!) Customer service, either by phone or email, is rapid, professional and helpful. Well done, Nationwide! Reviewed on: 19th January 2018

Review of the Monzo, Current Account:

View on product page

Good, but a way to go. Ghastly card!

A good start, with much to recommend. Well designed app and responsive to customer requests. My only concern is whilst this bank tries so hard to be ‘cool’ it can sometimes forget in is whacky posts that money is a serious business and frivolity is not always appropriate or appreciated. Starling, for example, gets this balance right. I also detest the colour of the card which is embarrassing to use! Good start though. Reviewed on: 17th January 2018

Review of the Virgin Money, Essential Current Account:

View on product page

Ghastly bank - one of the worst

I inherited this account since I was previously a happy Northern Rock client until they were taken over by Virgin. I tolerated them for a few years hoping they would be taken over or absorbed into another bank. No such luck. After poor service, lack of facilities and awareness that customers are important, I gave up and closed the account. Not recommended. Reviewed on: 17th January 2018

Review of the N26, Bank Account:

View on product page

Style over substance - German focus

Still uneasy about this bank. Very German of course, and seems to be very focussed on German clients. Initially I had high hopes, but it has still some way to go before it can claim the success that it is after. The app is good but I guess so far it’s more a question of style over substance. Reviewed on: 17th January 2018

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.