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Gill Burns

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Review of the John Lewis, Partnership Card:
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New Partnership card: Cannot speak to a human being.

1
First statement received for the new card. Payment to be taken appeared incorrect. Called the number provided with what should have been a simple query. Not one of the automated options, so option to speak to a human being so sent in circles around the automated options. Tried the Complaints number instead - exactly the same experience, no human beings even on the Complaints number. About to cancel card. Reviewed on: 27th September 2022

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