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Review of the Virgin Money, Credit Cards:

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Fake 'customer service' pretending to care

Further to my earlier review, Virgin offered to help on this website and to look into further. Please don't be fooled, they didn't care and just wanted to appear that they were doing something. Either the service team are useless or have no power, neither of which justifies their salaries. If they offer to look into your complaint further, don't get your hopes up or waste your time. Virgin = thieves. Reviewed on: 29th January 2018

Review of the Virgin Money, Credit Cards:

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Unhelpful - tried to push into debt problems.

Missed payment, took away promotional rate days after charging the admin fee. Didn’t tell me the rate had gone up and wasn’t willing to help resolve. Will never deal with any Virgin brand again. Reviewed on: 20th January 2018

Reply from Virgin Money Hi there, thanks for getting in touch. If you'd like us to take a look into this for you, just email your details to [email protected]. Thanks, Jane Response date: 23rd January 2018

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