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Khadijah Muquith

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Review of the 1st Central, Car insurance:

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Harry needs to be fired

Spoke to Harry on the claims line. His attitude was so extremely unnecessary. He kept referring to my employment telling me I should know this as I work with motor insurance. I explained to him a few times. This is a new job to me, I don't have any knowledge in the area like he would as I deal with people changing their cars not claims. 2 different things. He kept laughing at me like I was stupid and I felt extremely belittled. He kept talking like I was dumb saying I should go ask people in that department at my work place... Like wtf? This job I'm doing is a new concept to me, and regardless if I was working with motor insurance or a stripper he should be helping me and advising me. I asked him to not mention my employment, to stop referring to it as I wasn't feeling comfortable with the comments being made and Im here talking to HIM not my bloody work place. Does he not want todo his job or something? He didn't care and still was referring to my employment, being very condescending about it. I thought me telling him once that I wasn't comfortable about that would be enough for him to stop. He then went and told me something which I said something like fine I don't want to do that, in which he felt the need to tell me off for saying 4 words over him. Harry if you see this. Who do you think you are? Your job is to assist me, help me. Your job isn't to make he feel like shit. How dare you act the way you did. I don't know if you was having a bad day or if your just generally a nasty person. But seeing as you love my job so much you would be fired right away with how you deal with clients. Harry is someone who has really brought your company down. I work with high performance and modified cars where people ask us who they can also insure with if they don't meet our criteria. Best believe 1st Central will never be used by my clients anymore. Reviewed on: 29th September 2022

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