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Brenda Taylor

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Review of the Charter Savings Bank, Notice Account:

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Poor communication

90 notice accounts. Rates increased, I was just out of cooling off by one day. They refuse to increase my account, now an easy access paying more that my notice. You cannot call this an variable account, more a 90 day fixed . Its not mentioned anywhere in terms and conditions that this is the case. customer service is poor. Rates are good ,but sadly not passed on. Very disappointed. Giving notice yo close account. Reviewed on: 3rd October 2022

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