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Alan Reeves

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Review of the Saga, Car insurance:

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Managed my own claim

Had my catalytic converter stolen. SAGA were unable to find anyone to repair my car which wasted over 2 months. I had to find a specialist to quote for repair. SAGA disputed costs and used a 3rd party to provide an unrealistic estimate. I complained of poor service and won compensation. After over 3 months I shipped the car to a repairer. A consequence of delays was additional damage (locked brakes) which eventually SAGA agreed to pay for. Car off the road for 130 days. Appalling service. Reviewed on: 7th October 2022

Review of the Just Travel Cover, Travel insurance:

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Simple, straightforward and efficient

Needed an annual travel policy for my wife and myself. As older folk we have a few medical conditions but the process of submitting our requirements and medical ailments was straightforward. Prices were reasonable for the cover offered. Cannot ask for more than that. Reviewed on: 7th October 2022

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