Alan m 's community profile page

Write a review

Viewing profile for,

Alan m

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Clydesdale Bank, Current Account:

View on product page

Poor customer service/ ridiculous fraud dept

Recently changed jobs and after receiving first pay in bank they froze my account furnace to the payment from the new company being paid in euros. I have worked all over the world an been paid in multiple currencies and never had an issue. was told that I need to tell the bank who I’m working for , where my pay is coming from and for how much each month. This is bull ! And not stated in the t&c’s I was left stranded in west Africa without access to my bank ! left for days without a penny. Service centre refused to let me talk with anyone in the relative department as the do not “discuss investigations” with the customer. I am disgusted by the way Clydesdale have treated me and feel alienated. in the process of finding a different bank due to the lack of professionalism and pure disregard for serious issues. was not given a time frame on when it would be resolved , simply told that I have to wait until their investigation has been completed. Stay away from Clydesdale bank at all costs ! horrible customer service and lack of knowledge. Reviewed on: 26th January 2018

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.