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Gordon Rennie

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Review of the Mr Lender, Short-term loan:

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Good but unsure

I had submitted an application today and received a call from Taylor. At first she was very helpful and sounded very confident in what she was doing, the call ended. I then received a 2nd call from Taylor to advise that she needed to see documents of my position of work, this was a bit of an inconvinence as I was told on the first call I had been accepted and the funds would have been released, I sent the forms in as requested. I then received a 3rd call to advise they had to redo my application upon the information I gave over. This has went on for over a 2 hour period, I am then told I have been fully accepted. This experience isn’t as usual as I’ve had previously with Mr Lender which is frustrating because I’ve always had a great experience. This experience raised concerns about how many searches had been done in my name for requests for credit. I can say however Taylor was very well spoken and did apologise where nessescary. I just hope she gets more confident with what she is doing. Reviewed on: 30th May 2018

Review of the Mr Lender, Short-term loan:

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Purchasing

Chloe, the adviser dealing with my query and taking ownership of the query at hand after a colleague had not called me, helped out fantastically. Made the journey so easy and spoke with a clear voice with also taking an interest of my position. As far as I'm concerned this, Chloe has put faith in myself that MR Lender are a great company to purchase from! Reviewed on: 30th June 2016

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