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James Hickingbotham

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Review of the John Lewis, Partnership Card:

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Urgently need a Statement from John Lewis

You cannot use the online system, you cannot contact by phone, I waited half an hour with no response. Tho company JL have got involved with managed Debenhams Card and I believe Laura Ashley. . Look what happened to them. JL will go the same way if the are not careful. Loyal customers want them to succeed , there customers , importantly including Waitrose, shop there to receive vouchers on their spending . If I have to use another credit card to shop , then I think I will go elsewhere. I hope the CEO of John Lewis is reading this and other posts , if they are please make a statement about why this has happened and how and when it will be resolved. Reviewed on: 19th October 2022

Review of the John Lewis, Partnership Card:

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New Day cannot cope

Cannot register my card online , kept waiting over 25 minutes on call before hanging up , my worst fears are proving correct , sorry JL you have made a serious mistake, is it to late to go back to your previous provider? Reviewed on: 18th October 2022

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