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Louise Smith

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Review of the Lifetime Pet Cover, Pet Insurance:

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Brilliant Customer Service

Lifetime Pet Cover have offered brilliant customer service so far. Any queries regarding my policy have been resolved instantly with extreme politeness and ease. I would highly recommend this insurance company to my friends and family - They offer competitive prices at very affordable rates Reviewed on: 14th October 2024

Review of the ManyPets, Pet Insurance:

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unsatisfactory

Sadly my first insurance claim experience with ManyPets has not been at all satisfactory. I have called multiple times, as-well-as tried to email the complaints department of ManyPets regarding my still unpaid claim, with no helpful response. ManyPets states that their aim is to resolve a complaint within 3 working days and that the majority of their insurance claims are paid out within three weeks. Unfortunately this is not the case as I have not heard back from them at all, neither through email nor phone call. Regardless of how much I am claiming for, I pay a monthly charge for a service which is very unsatisfactory. This has been ongoing for over 3 months now and I am left with no choice but to escalate the matter to the Financial Ombudsman. Reviewed on: 19th October 2022

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