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Archie Thomas

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Review of the Zopa, Personal loan:

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Very efficient and responsive.

I found Zopa to be very responsive and post sales communication is also very good. Reviewed on: 14th January 2023

Review of the John Lewis, Partnership Card:

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New Mastercard is terrible.

I cannot imagine why John Lewis has put its reputation on the line by transferring its Mastercard from HSBC to NewDay. My credit limit was reduced by two thirds despite an absolutely perfect credit history for tens of years. NewDay refused to increase it. I called yesterday about another matter and waited 40 minutes before the phone was answered. When I queried the long wait I was told "We handle other cards - not just John Lewis"!!! I shall move away from John Lewis Partnership card as soon as practicable. Reviewed on: 23rd October 2022

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