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Nicola

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Review of the John Lewis, Partnership Card:

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Not able to renew card

After a total of about nine hours on the phone to New Day I am still unable to get the new card due to a ‘technical’ error. This has gone for over a month and absolutely disgusted that after all my years of having a JL card and paying off in full every month that I am now about to be without a card. Letter received from the complaints department saying they are looking into it … not holding my breath. Reviewed on: 23rd October 2022

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