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Paul Airey

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Review of the John Lewis, Partnership Card:

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Abysmal

To have your credit limit reduced by 66%, with my appeal being rejected, is a sign of total incompetence and unprofessionalism. JL - you have seriously messed up and you should be ashamed. To put this into context, we have just applied elsewhere for new credit cards, and our credit limit is far higher than the reduced one provided with JL’s new provider. I am still referring my complaint to the Financial Ombudsman Service and would recommend you do likewise. . Reviewed on: 23rd October 2022

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