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NewDay fiasco

2

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All reviews (2)
Review of the Family Building Society, Mortgages:
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Mortgage 2024

5
Made contact to alert the Family Building Society prior to financial action we were making later that day. Everyone was helpful with information advice provided. Reviewed on: 30th May 2024
Reply from Family Building Society Thank you for leaving us this review, we're pleased to hear you found us helpful! Response date: 4th June 2024
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Family Building Society
Review of the John Lewis, Partnership Card:
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NewDay/Partnership card

1
Oh dear, can only hope it gets better. After over 30 years with John Lewis with their HSBC financial bank, our credit limit was reduced even though we always paid our outstanding monthly balance and told it will take six months to reinstate it. With a very bad previous experience, concerning a late payers fault with NewDay when they were backers for a defunct Debenhams store card. Another disappointing feature with dual cardholders NewDay statements do not show which card was used in transactions. John Lewis’s reputation has received a serious blow! Reviewed on: 23rd October 2022

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