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Mark Shaw

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Review of the Kent Reliance, Savings:

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Appalling service.

No matter how many times I tried to ring them and no matter how long I waited there was no customer service helper to talk to. You can leave a message but it's been over 30 hours now and still no reply. Tried to register online but they sent me a link to explain exactly which documents were required and this is in an invalid PDF format so that I cannot proceed. Maybe this is the prompt I need to transfer my savings away from them. They appear not to value their customers. Reviewed on: 25th October 2022

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