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Alex Sayles

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Review of the Admiral, Car insurance:

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AVOID ADMIRAL

Where do I start. I got an online quote which I was happy with however wanted to call them to discuss a whether a no claims experience (business fleet policy) counted towards no claims bonus (It doesn't!) for a new personal car policy. The call handler Sheena from Halifax Canada asked if I had ever made a claim I said no, however slipped that my business had a no fault claim as a lorry driver hit the parked vehicle. Parked vehicle! I.e nobody was inside the vehicle, there was no personal injury and no damage to the lorry. Anyhow, apparently because I was the last person to drive the vehicle ADMIRAL want more money from me. An additional 13%!! In fairness Sheena handled the call extremely well, allowing me to indulge in a rant against Admiral and insurance in general. 5 stars awarded to her. I personally don't believe her assessment is correct that I should be penalised for a parked business vehicle that has been side swiped by lorry and I shall therefore be looking into this further. Regardless, if this is the case then Admiral deserve to be outed as a company to avoid. Its daylight robbery at best in my opinion. Moral of the story - stay clear of Admiral and be selective with the truth as clearly they will find anything to scam more money from you. Needless to say I have given my business elsewhere and will never again deal with Admiral out of principle as principles matter when big corps are abusing the individual consumers. Reviewed on: 5th November 2022

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