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Linda

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Review of the John Lewis, Partnership Card:

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Ripped me off!

After being advised that my JLPC would cease to work after 31st October and being moved to New Day, I did not expect the Customer Service to fail. What happened was that given very few options I applied for a balance transfer onto the new card only to find that I paid a whopping amount of transfer charge to NewDay. Absolutely livid that JL can rip off custyomerts like this for their gain. Whikst I accept I had a decent amount owing though well within 30 % of my balance, I nevertheless naively expected JL to waive the transfer fee for existing customers in good will. I have been a JL customer for over 50 years and this was a real kick in the teeth. I won't be staying with them longer than it takes to find a new provider! Reviewed on: 9th November 2022

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